MWB was engaged to lead the planning and high-level design of a state-of-the-art Traffic Command and Control Center. Designed to support multi-agency coordination and multimodal operations, the center aims to provide integrated management of real-time traffic, public transport, emergency response, and data-driven insights across the mobility ecosystem.
It is the need of the situation to increase our investment in such command and control centres for better customer experience.
MWB’s Role
MWB spearheaded the conceptual development of the control center’s functions, working in close collaboration with all relevant stakeholders. Through structured consultations and technical workshops, our team identified operational priorities and shaped the functional scope of the facility. Our contributions included defining key operational concepts such as:
- Dedicated Operations Control Centers (OCCs) for individual transport modes
- Integrated crisis management and incident response capabilities
- Centralized multimodal traffic monitoring and event management
- A data center enabling real-time analytics and insights for public transport
- Strategy for cloud migration to support scalable and resilient system architecture
- Purpose-built training facilities for capacity building and operational preparedness
To support these design efforts, MWB conducted an international benchmarking study, identifying global best practices in command center functionality and governance. We then developed a detailed Concept of Operations (ConOps) and a comprehensive functional blueprint that addressed both the functional and non-functional requirements of the future center.
Benefits of Project
This project showcased MWB’s ability to translate operational needs into innovative, integrated design concepts—ensuring that advanced traffic management infrastructure is aligned with institutional capacity, technology evolution, and future mobility goals.